INTERNATIONAL SHIPPING INFO:

Updated August 2025: We now have many different international shipping options to choose from, and we are servicing most countries that have reliable shipping services.

DHL, UPS and Fedex are some of the possible options for your package. 

To get shipping rates to your country: please add an item to your cart, then type in your full address and country. Our cart will then give you all of your shipping options for your order.

Note that for some countries, we support DDP (Delivery Duty Paid) which allows you to pre-pay the duties your government would charge you for our package. DDP options are clearly marked and the amount is added to your total during checkout.

Also note that many of our items are large, so rates may change as you add more items tro your order.

Patience:

We ask that our international customers who have opted for postal shipping (rather than UPS/Fedex/DHL) simply be very, very patient with the arrival dates of their packages.

It is highly likely that international packages shipped with US Postal Service will NOT receive a scan when they are picked up from our warehouse. It may look to you like the package has not left our warehouse - it has. Our warehouse has a USPS pickup daily on weekdays, all packages with postage are picked up daily.

We cannot get any more info for you by calling or emailing the USPS - all the information is displayed on the tracking page on their site. Calling does nothing.

For more info, read our FAQ.

NOTE FOR FILIPINO CUSTOMERS:

WE LOVE YOU AND WANT TO SELL TO YOU. However, due to an overwhelming number of credit card scammers operating out of the Philippines, we have restricted payment options for Filipino customers to Paypal, Apple Pay, Google Pay or crypto. Please DO NOT pay with a credit card! Your order will be cancelled.

On a similar note, if you use a US freight forwarder, you should know that those addresses are now used heavily by credit card scammers as well. If you have us ship to a freight forwarder, please pay with Paypal, Apple Pay or Google Pay. Do not use a credit card, your order will be cancelled.

All of our Pinoi customers are engouraged to contact us here to arrange a mutually agreeable way to pay. We may have to set something up manually in order to take payment, but we are happy to do this.

NOTE FOR UK & EU CUSTOMERS: 

Please opt for a DDP shipping service during checkout. If you do not choose pre-paid duties, we will not care of your VAT responsibilities, so you will incur VAT charges when you receive our packages and you are responsible for paying those charges yourself.

We recommend UK & EU customers look into freight forwarding though a US-based forwarder like Stackry. 

We will not refund money for orders which are refused by customers in the UK due to a failure to pay your VAT charges. We will re-ship such orders only after the customer pays all of the costs of the second shipment.

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🇫🇷 Veuillez choisir un service d'expédition DDP lors du paiement. 
Si vous ne choisissez pas les droits de douane prépayés, nous ne prendrons pas en charge vos obligations en matière de TVA. 
Vous devrez donc payer la TVA à la réception de nos colis, et vous devrez vous en acquitter.

Nous recommandons aux clients du Royaume-Uni et de l'UE de faire appel à un transitaire basé aux États-Unis comme Stackry.

Nous ne rembourserons pas les commandes refusées par des clients au Royaume-Uni en raison du non-paiement de la TVA. 
Nous ne réexpédierons ces commandes qu'après règlement par le client de l'intégralité des frais de la deuxième expédition.

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🇪🇸 Por favor, seleccione el servicio de envío DDP al finalizar la compra. 
Si no elige el pago anticipado de impuestos, no nos haremos cargo de sus obligaciones de IVA, por lo que incurrirá en cargos de IVA al recibir nuestros paquetes y usted será responsable de pagarlos.

Recomendamos a los clientes del Reino Unido y la UE que consideren el transporte de mercancías a través de una empresa de transporte con sede en EE. UU. como Stackry.

No reembolsaremos el dinero de los pedidos rechazados por clientes en el Reino Unido debido a la falta de pago de sus cargos de IVA. 
Reenviaremos dichos pedidos solo después de que el cliente abone todos los costos del segundo envío.

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🇮🇹  Si prega di selezionare il servizio di spedizione DDP al momento del pagamento.
Se non si sceglie il pagamento anticipato dei dazi doganali, non ci occuperemo dei vostri obblighi IVA, pertanto dovrete sostenere gli oneri IVA al momento della ricezione dei nostri pacchi, che saranno a vostro carico. Consigliamo ai clienti del Regno Unito e dell'UE di valutare la possibilità di utilizzare uno spedizioniere con sede negli Stati Uniti come Stackry. Non rimborseremo gli ordini rifiutati dai clienti nel Regno Unito a causa del mancato pagamento dell'IVA.
Rispediremo tali ordini solo dopo che il cliente avrà pagato tutti i costi della seconda spedizione.

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🇵🇹 Opte pelo serviço de entrega DDP durante a finalização da compra. Se você não optar pelo pagamento antecipado, não nos responsabilizaremos pelo seu IVA, portanto, você incorrerá em cobranças de IVA ao receber nossos pacotes e será responsável pelo pagamento dessas cobranças.

Recomendamos que clientes do Reino Unido e da UE procurem o serviço de frete por meio de uma transportadora com sede nos EUA, como a Stackry.

Não reembolsaremos pedidos recusados por clientes no Reino Unido devido à falta de pagamento do IVA. Reenviaremos esses pedidos somente após o cliente pagar todos os custos do segundo envio.